Question 1

What payment methods do you accept?

Accepted Answer

We accept all major payment methods including credit cards (Visa, Mastercard), mobile money (MTN, Moov, Orange Money), and bank transfers via FedaPay.

Question 2

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your premium subscription at any time from your dashboard settings. You will continue to have access until the end of your current billing period.

Question 3

What happens if I downgrade to the free plan?

Accepted Answer

When you downgrade, you keep access to premium features until the end of your current billing period. After that, your account will switch to the free plan with standard features.

Question 4

Is there a refund policy?

Accepted Answer

We offer a 14-day money-back guarantee on all premium plans. If you're not satisfied, contact our support team within 14 days of your purchase for a full refund.

Question 5

Do prices include taxes?

Accepted Answer

Prices are displayed excluding VAT. Applicable taxes will be calculated at checkout based on your location and billing information.

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Frequently Asked Questions

Can I change my plan at any time?

What payment methods do you accept?

What happens if I cancel my subscription?

Is there a free trial period?